SUPPORT AS STRONG AS STEEL
Total Coverage
In the demanding world of steel doors & frames, Steelcraft is committed to providing you excellent customer service, continuous support, and a partner you can trust. Our dedicated Customer Care and Technical Service staff, along with a nationwide sales team will ensure you are covered, every step of the way.
Customer Care
Our Customer Care Representatives are available for questions or assistance.
You can reach them at 877.671.7011 (Press 1 for Sales Support | Press 2 for Product Support | Press 3 for RSO) or through the email addresses listed below.
Technical Product Support
Doors_Frames_TechProdSupport@allegion.com
Sales Support
To easily locate the Allegion regional sales office nearest to you, use our Sales Office Locator. Make sure you select 'Sales Office' at the top right of the page and enter in your zip code.
Additionally, Steelcraft offers regional specialists in hollow metal, able to lend their expertise where you need it most.
Steelcraft Hollow Metal Specialists:
East Region:
Steve Puleo
Steven.Puleo@allegion.com
Midwest Region:
Steven Hugueley
Steven.Hugueley@allegion.com
Central Region:
Jon Miller
Jon.Miller@allegion.com
West Region:
Mike McKay
Mike.McKay@allegion.com
REQUESTING ESTIMATES & PLACING ORDERS
List Price Estimating
Blue Ash and West Coast Service Center
Steelcraftestimating@allegion.com
OEW (Order Entry Works) Electronic Ordering
Steelcraft offers an electronic ordering system to allow for multiple advantages:
- Eliminates orders being held in processing
- Drastically reduces questions on orders
- Improves productivity at the Distributor level
- Provides immediate “confirmation” of order received
Speak to your Allegion sales representative for details.
You may also place orders with Allegion via the fax number or email listed below.
Steelcraft Main Plant Manual Orders
Fax: 800.356.7178
Steelcraft_Order_Entry@allegion.com
West Coast Service Center Manual Orders
Fax: 888.485.4747
SteelcraftOrderEntryChino@allegion.com
OTHER HELPFUL RESOURCES
Allegion 360 Portal
ADMINISTRATIVE OFFICES
Allegion Administrative Office
11819 N. Pennsylvania St.
Carmel, IN 46032
allegion.com/us
